Frequently Asked Questions

  1. Are LK Candle products handmade?

Yes. All LK Candle products are handmade in the UK and poured in small batches with care and attention to detail.

  1. What wax do you use in your candles?

We use a natural blend of soy wax and beeswax, chosen for their clean burn, sustainability, and beautiful scent throw.

  1. Are your candles eco-friendly?

Yes. Sustainability is central to LK Candle. Our candles are made using natural waxes, clean-burning wicks, and eco-conscious packaging wherever possible.

  1. Are your candles vegan?

Our soy wax candles are vegan. Beeswax candles are not vegan by nature, but all our products are cruelty-free and never tested on animals.

  1. What fragrances do you use?

Our luxury scented candles are inspired by nature and crafted using high-quality fragrance oils and natural aromatic notes for a refined, balanced scent.

  1. Are your fragrances safe to use indoors?

Yes. All fragrances are carefully selected and tested to ensure they are safe for home use when candles are burned correctly.

  1. How long do your candles burn?

Burn time varies depending on candle size and wax type. Estimated burn times are listed on each product page.

  1. Do you release seasonal collections?

Yes. We create seasonal candle collections, including winter, summer, and limited-edition scents inspired by the changing seasons.

  1. Do you offer gift sets?

Yes. We occasionally offer curated gift sets, especially during seasonal periods and special occasions.

  1. Can I request a custom or personalised candle?

For bespoke requests, events, or special occasions, please contact us directly and we’ll be happy to discuss availability.

  1. Where are LK Candle products made?

All LK Candle products are handmade in the UK using traditional techniques and modern craftsmanship.

  1. Where do you deliver?

We currently deliver within the UK. Delivery details and options are available at checkout.

  1. How long does delivery take?

As our products are handmade, please allow 1–2 working days for processing before dispatch. Delivery times may vary during busy periods.

  1. What is your returns policy?

If there is an issue with your order, please contact us within 14 days of delivery. Due to the nature of handmade products, used items cannot be returned unless faulty.

  1. What should I do if my candle arrives damaged?

Please contact us as soon as possible with photos of the damage, and we’ll resolve the issue promptly.

  1. Do you offer wholesale or trade accounts?

Yes. We welcome wholesale enquiries from boutiques, spas, and concept stores. Please contact us for more information.

  1. Are your products suitable as gifts?

Absolutely. Our candles are designed to be elegant, meaningful gifts — perfect for birthdays, celebrations, and special moments.